Hello!!
Our basic objective is that you have a fabulous buying experience. Thus, we want to make sure you are totally satisfied with the product you bought. If this is not the case, you will be able to change or return the products you adquired. Please read the following change and return policy.
To start the process, please send us an email to [email protected] with the word RETURN and your order number in the subject line. That way we will be able to start the process.
Te suplicamos escribir un correo a [email protected]. con la palabra DEVOLUCION y el número de tu pedido en la línea de asunto Así podemos empezar el proceso ¡Nosotros te contactaremos a la brevedad!
RETURN POLICY
1) All returns must happen 15 days after you receive your product.
2) Returns are not possible on personalized products with the name you supplied on the notes in your order.
3) Returns are possible as long as the product is in its original shape and has not been manipulated or maimed in any way, including the packaging that came with it.
4) All delivery charges related to returns will be covered by the customer.
We work to make your buying experience a fabulous event!
Thank you so much for your preference!
